Book Consultation

Terms of Service

Please read these Terms of Service (“Terms”) carefully before using the website or services provided by SHORT-LINK LTD (“we,” “us,” “our,” or “the Company”). By accessing our website (the “Site”) or engaging our services, you agree to be bound by these Terms.

1. Who We Are

SHORT-LINK LTD

71-75 Shelton Street London, Greater London United Kingdom WC2H 9JQ

Email: support@shortlinkagency.shop

2. Acceptance of Terms

By accessing or using our Site, requesting a quote, purchasing a service, or otherwise engaging with SHORT-LINK LTD, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Refund Policy. If you do not agree to these Terms, please do not use our Site or services.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the authority to enter into a binding agreement to use our services, whether on your own behalf or on behalf of a business or organization.

4. Our Services

SHORT-LINK LTD is an advertising agency providing services which may include, but are not limited to, digital marketing, advertising campaign management, creative production, and related consulting services. The specific scope, deliverables, timeline, and fees for any service will be agreed upon separately (e.g., via a proposal, quote, invoice, or statement of work) prior to commencement.

5. Quotes, Fees, and Payment

  • All fees for services will be communicated to you prior to the start of work
  • Payment terms (including deposits, milestones, or recurring billing) will be specified at the time of purchase or in a separate agreement
  • All fees are exclusive of applicable taxes unless stated otherwise
  • Failure to make timely payment may result in suspension or termination of services
  • Refunds are governed by our Refund Policy, including our 7-day money-back guarantee

6. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate, complete, and timely information necessary for us to perform the services
  • Obtain any necessary rights, licenses, or permissions for materials you provide to us (e.g., logos, images, copy, brand assets)
  • Review and respond to deliverables or approval requests in a timely manner
  • Use our services in compliance with applicable laws and third-party platform policies (e.g., Google Ads, Meta Ads policies)

7. Third-Party Advertising Platforms

Our services may involve the use of third-party advertising platforms. We are not responsible for the policies, performance, availability, or actions of these third-party platforms, including account suspensions, disapprovals, or changes to advertising costs. Any ad spend paid directly to third-party platforms is separate from our service fees.

8. Intellectual Property

  • Unless otherwise agreed in writing, upon full payment, you will own the final creative deliverables produced specifically for you as part of an agreed project
  • We retain ownership of any pre-existing materials, tools, templates, or methodologies used in delivering our services
  • We may showcase completed work in our portfolio or marketing materials unless you request otherwise in writing
  • All content on our Site, including text, graphics, logos, and design, is the property of SHORT-LINK LTD and may not be copied or reproduced without permission

9. No Guarantee of Results

While we strive to deliver effective advertising and marketing services, we do not guarantee specific results, including but not limited to sales, leads, conversions, rankings, or return on ad spend. Marketing outcomes depend on numerous factors outside our control, including market conditions, third-party platform algorithms, and client-provided materials.

10. Limitation of Liability

To the maximum extent permitted by law, SHORT-LINK LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of our Site or services. Our total liability for any claim arising from our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless SHORT-LINK LTD, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms, misuse of our services, or violation of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, including for breach of these Terms, non-payment, or misuse of our services. You may terminate an ongoing service in accordance with the terms of your specific service agreement.

13. Changes to Services and Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our Site or services after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us:

SHORT-LINK LTD

71-75 Shelton Street London, Greater London United Kingdom WC2H 9JQ

Email: support@shortlinkagency.shop